FAQs
Frequently Asked Questions
STORE POLICIES
Return & Refund Policy
Returns
You have 14 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of
payment).
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping
costs are nonrefundable.
How long does it take to receive my order?
Orders will ship out within 5-7 business days after payment is received. They will be delivered via
UPS ground in 3-5 business in most cases.